T is for Training 208 : We’ll Cold Call Them

Paul (on the right) at the New Media Consortium conference

On the call were Jodie Borgerding (new to the show!), Andrea Snyder, Jill Hurst-Wahl, and Maurice Coleman. We began by talking about library signage and the recommendation of libraries doing a yearly signage audit.  We then moved to talking about the digital face of the library.

Web sites mentioned:

• Empathy Maps 
• Innovation Tools – Empathy Mapping
• Avon Free Library
• Harford County Public Library
• Henderson County Public Library

You can listen to the episode through Talkshoe.

BTW Even though Paul Signorelli was not on the call, we want to toss him some “love” by sharing the photo we used.

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Addendum: Jill sent Henderson County Public Library a Twitter message to tell them about their contact page and they fixed it right away!  Thanks, HCPL.

Sometimes it is worth telling someone (or an institution) what you think is obvious, because it may not actually be obvious.