On the call were Maurice Coleman, Paul Signorelli, and Jill Hurst-Wahl. Our conversation on training trends we’d like to see went immediately to cultural competencies. What is cultural competence? According to a quote on the Washington State University website:
A set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals that enables effective work in cross-cultural situations. Competence, in particular, implies having the capacity to function effectively as an individual and an organization within the context of the cultural beliefs, behaviors, and needs presented by [participants] in their communities. (Adapted from Cross, Bazron, Dennis, & Isaacs, 1989).
And from Emporia State:
Cultural competency provides an effective avenue in closing the disparities gap between communities. It’s the way people can come together and talk about concerns without cultural differences hindering the conversation, but enhancing it. Quite simply, programs and services that are respectful of and responsive to the cultural beliefs, practices and norms of diverse individuals can help bring about positive outcomes.
You can listen to the show on your favorite podcast place and through TalkShoe, The next show is scheduled for Jan. 30 at 9 p.m. ET.
Resources:
- Six Thinking Hats by Edward de Bono.
- The Art of Listening. Psychology Today.
- Training Journal, “L&D Trends in 2020,” by Tiffany Harper
- Training Industry, “Trends 2020: The Broadening Role of L&D,” by Ken Taylor
T is for Training 