Verbal Judo – This is one of many resources on the topic
This was the 9th anniversary of T is for Training! Episode 1 was on September 12, 2008. We would like YOU to help us celebrate our longevity by contributing reviews of this podcast to iTunes (one of the places this podcast is published). Leaving a review in iTunes is not as easy as living a review on some other web sites, but it would mean a lot if you would do it. This site has information (with photos) on how to leave a review. As Maurice said, be honest. We’re trainers and appreciate feedback, no matter what it is. Thank you!